Last updated: August 19, 2026
Who We Are
W2 Construction ("we," "us," or "our") is an exterior remodeling and home improvement company serving Johnson County, Texas and the surrounding area. This Privacy Policy explains how we collect, use, and protect your personal information when you visit this website or contact us through it.
Information We Collect
When you contact us through the chat on this website or request an estimate, we may collect the following information:
- Your name
- Phone number
- Email address
- Project address
- Details about the project you are asking about (for example, roofing, siding, or gutter work)
We collect this information only when you choose to provide it. We may also collect standard analytics data (pages visited, device type, general location) to understand how visitors use our site and improve the experience.
How We Use Your Information
We use your information to:
- Respond to your inquiry and follow up on your request
- Prepare and deliver estimates
- Schedule appointments and send appointment-related messages (confirmations, reminders, follow-ups)
- Provide customer support and updates about your project
- Improve our website and services
If you provide your phone number and consent to receive text messages, we will use it to communicate with you about your inquiry by SMS.
SMS and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We Do Not Sell Your Data
We will never sell, rent, or trade your personal information to third parties. Your data is only shared with service providers we use to operate our business (for example, our customer relationship management and messaging platform, and our website hosting provider), and only to the extent necessary for those services to function. These providers are not permitted to use your information for their own marketing.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request deletion, we will remove your data within 30 days.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of text messages at any time by replying STOP to any message from us
- Opt out of emails using the unsubscribe link in any email
To exercise any of these rights, reach out through the chat on our home page.
Cookies & Tracking
We use cookies and similar technologies to analyze site traffic and improve your experience. These tools may collect anonymized usage data. You can control cookies through your browser settings.
Data Security
We take reasonable measures to protect the information you share with us from unauthorized access, use, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, message us through the chat on our home page and we will get back to you the same business day.